About Us
Top Line Management Consulting is a consulting firm specializing in business development for the heavy civil capital improvement industry.
Facilitates Strategic Planning to Improve Market Positioning and Penetration
Top Line Management Consulting will design and facilitate strategic planning workshops to help your team focus its efforts for optimal results. We have done this for a number of other organizations. For example, we led a Southern California engineering team to create 11 strategic initiatives to focus their market positioning, improve customer satisfaction, and grow revenue. Initiative topics included client damage control, strategic teaming, branding, mentor-protégé structure, quality control, etc.
Explores New Markets for Smart Growth If you are considering entrée into a new market, we will do broad market research that is custom-fit to your team’s priorities, capabilities, and resources. We have done this type of research on a number of heavy civil market segments and geographies. For example we did exploratory research of the US West power and renewable energy market for a heavy civil contractor to aid them in deciding if and where to pursue this new arena of opportunities. The final report gave a grade and recommendation for each market segment in each sub-region based on its viability, proximity, and fit.
Identifies and Tracks Project Leads to Stay Ahead of the Competition We will ferret out new project opportunities to build your leads list and stay ahead of your competition. Through team consultation, research of capital improvement plans, cold calls to agencies, and intelligence from our network of owners, contractors, designers, and subs, we will develop and maintain a list of leads for your team. While your team may be engrossed in immediate and urgent issues such as large bids, constructability conflicts, or supply shortages, we will ensure that your business development is consistently attended to.
Gathers Market Intelligence for Good Decision-Making While scouring the marketplace for leads, we will pick up key intelligence about the competition, other teams forming, subs, designers, and agency opinions. This information can be quite helpful in Go/No Go decision-making, teaming, strategic alliances, and pursuit strategy. We will share what we learn to help your team pursue the best opportunities and position to win.
Connects Leaders for Effective Relationship Marketing We will help tee-up opportunities for your team leaders to build relationships and explore possibilities with potential partners and key clients. We have made many connections resulting in teaming, strategic alliances, and pre-bid client exposure.
About Principal Consultant
Clare Singleton, PE, PMP, MCSE, MBA
Prior Work Experience
Clare worked 18 years in various engineering and management capacities at the California Department of Transportation (Caltrans). In her final post she was as the Statewide Partnering Program Manager tasked with revamping and revitalizing the dwindling program. Through her efforts the program became the model of partnering best practices for horizontal projects, according to the International Partnering Institute.
In 2009, Clare moved to the private sector with SKANSKA USA Civil West as a Business Development Manager. The main purpose of this assignment was to help the regional operation transition into alternative delivery procurement. She investigated opportunities, advised on pursuits, and developed new business processes. She did research and made contacts in a broad range of heavy civil market segments: highway/bridge transit/rail, water/wastewater, ports/marine, federal, etc.
In 2012, Clare advanced to AECOM as the US West Highway/Bridge Market Sector Leader, managing a team responsible for over $100 million annually in highway/bridge professional services sales, including planning, environmental studies, preliminary engineering, final design (PS&E), construction management, and program management services. Her territory included 11 offices from San Diego to Washington and Colorado to Hawaii/Guam.
Education and Credentials
- Professional Engineer (PE) License, State of California, # C052806
- Project Management Professional (PMP), Project Management Institute
- MBA in Marketing and Engineering Management, University of California, Davis
- Master of Science, Civil/Geotechnical Engineering, University of California, Davis
- Bachelor of Science, Civil Engineering, University of the Pacific
- Project Management Certificate, California State University, Sacramento
- Senior Level Partnering Facilitator (SIPI), International Partnering Institute
- Certified Partnering Facilitator
Awards
- 2009 Excellence in Leadership Award, AGC/Caltrans Liaison Committee
- 2009 Excellence in Partnering Award, AGC/Caltrans Liaison Committee
- 2008 Excellence in Partnering Award, AGC Education Foundation
- 2005 Superior Accomplishment Award, California Department of Transportation
- 2002 Superior Accomplishment Award, California Department of Transportation